bajji live Privacy Policy
This policy explains what information bajji live collects, how it is used, and what steps are taken to protect your privacy. Please read it carefully before using the platform.
This privacy policy applies to all services and platforms of bajji live. By using the site, you are considered to have accepted this policy.
1. Introduction and Applicability
bajji live operates an online gaming and betting platform for players in Bangladesh. When you open an account on bajji live, browse the site, make a deposit, or use any of our services, you fall under this privacy policy.
By reading this policy, you will understand what types of information we collect, why we collect it, and what steps we take to protect your personal data. This privacy policy supplements our Terms and Conditions and both documents apply together. In the event of any conflict, the provisions of the privacy policy will take precedence.
This site and its services are intended only for persons aged 21 or older. We do not knowingly collect information from minors. If we become aware that a child's information has been collected, it will be deleted immediately.
2. What Information We Collect
bajji live collects two types of information from various sources — what you provide directly and what is collected automatically.
2.1 Information You Provide
Information you submit during account registration, verification, and transactions:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for financial transactions)
- Username and password
- Messages sent via live chat or email
2.2 Automatically Collected Information
When you use our platform, certain information is automatically logged for technical reasons:
- IP address and device type
- Browser version and operating system
- Source of visit (referrer URL)
- Pages visited, click patterns, and session duration
- Cookie and session data (see details below)
- Gaming activity — bet amounts, game selections, and win/loss records
2.3 Information Received from Third Parties
Payment processors (bKash, Nagad, Rocket) and identity verification service providers may share information needed to complete transactions. This information is used only for that specific purpose.
3. How Information Is Used
bajji live uses collected information for specific, fair, and lawful purposes. The main purposes are listed below:
3.1 Account Management and Service Delivery
- Creating, verifying, and securing accounts
- Processing deposits and withdrawals
- Activating bonuses and promotions
- Maintaining gaming history and transaction records
- Providing 24/7 live chat and email support
3.2 Security and Fraud Prevention
- Detecting suspicious logins or transactions
- Preventing multiple accounts or false identities
- Complying with anti-money laundering (AML) procedures
- Maintaining system integrity
3.3 Platform Improvement
- Analysing user experience to improve the site
- Testing new games and features
- Resolving technical issues
3.4 Responsible Gaming Support
We monitor gaming behaviour to provide timely support to at-risk users. In line with our responsible gaming policy, options to voluntarily set limits or take a break are available when needed.
4. Cookies and Tracking Technologies
bajji live uses cookies on its website. Cookies are small text files stored on your device that help improve the site's functionality.
4.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and enable secure transactions. These cannot be disabled.
- Functional cookies: Remember your language preference and layout settings.
- Analytics cookies: Used to understand site traffic and usage patterns.
- Marketing cookies: May be used to show relevant promotional messages.
4.2 Cookie Controls
You can disable non-essential cookies from your browser settings. However, this may limit some site features and affect your login experience.
5. Sharing Information with Third Parties
bajji live does not sell or rent your personal information. However, limited information may be shared in certain situations:
5.1 Service Providers
Payment gateways (bKash, Nagad, Rocket, and associated banks), game software developers, identity verification providers, and IT service providers receive only the minimum information needed to perform their services. They may not use this information for any other purpose.
5.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements. Only the information required by law is shared in such cases.
5.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance at their registered email address if such a change occurs.
5.4 International Transfers
If game servers or technical infrastructure are located outside Bangladesh, information may be transferred internationally. In such cases, recognised international data protection standards are followed.
6. Data Security Measures
bajji live has put in place both technical and organisational measures to keep your information secure.
6.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transmissions are secured
- Layered firewalls and intrusion detection systems
- Password hashing — passwords are not stored in plain text
- Regular security audits and vulnerability testing
- Access controls — only authorised staff can access specific data
6.2 Organisational Security
- Regular data protection training for staff
- Data minimisation policy — only information necessary for the purpose is collected
- Incident response plan — prompt action in the event of a data breach
6.3 Data Retention Period
All information is retained while the account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or dispute resolution needs. Once that period has passed, the information is securely deleted or anonymised.
7. Your Data Rights
bajji live believes you have full rights over your own information. You may exercise the following rights:
7.1 Access and Correction
You can log into your account at any time to view the information you have submitted and correct it if needed. To change sensitive details such as your name or date of birth, please contact support.
7.2 Deletion Request
You may request that your account be closed and your information deleted. However, certain information must be retained for a specified period due to legal obligations.
7.3 Objection to Processing
You may object to the processing of your information for marketing communications, analytics tracking, or any other non-essential purpose.
7.4 Data Portability
Where applicable, your information may be provided in a commonly readable format.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact the bajji live support team via live chat or send an email to: [email protected] — we provide assistance in both Bengali and English.
8. Mobile App and Device Information
bajji live's Android and iOS apps are available through official channels. Using the app may result in some additional information being collected:
- Device identity (model, OS version, device ID)
- Push notification permission (with your consent)
- Network connection type (Wi-Fi / mobile data)
- App performance and crash reports (for service improvement)
App permissions can be changed at any time from your device settings. However, disabling certain permissions may limit the app's functionality.
9. Promotional Communications and Consent
bajji live may contact you via SMS or email to inform you about new offers, bonus updates, and platform news.
You may opt out of these communications at any time — by clicking the "Unsubscribe" link at the bottom of an email or by notifying support. Even after opting out, essential account-related messages (transaction confirmations, security alerts) will continue to be sent.
For details about our various promotions and bonuses, visit the FAQ page, where all common questions are answered.
10. Changes and Updates to This Policy
bajji live may update this Privacy Policy from time to time. If significant changes are made to the service, you will be notified at least 30 days in advance via your registered email or a site notification.
If you continue using the platform after a policy update, you will be considered to have accepted the new terms. If you do not wish to accept the changes, please request that your account be closed.
The "Last Updated" date at the top of this page always reflects the most recent revision.
11. Contact Us
For any questions, complaints, or requests regarding this Privacy Policy, please contact the bajji live support team:
- Live Chat: Click the live chat button at the bottom-right of the site — active 24/7
- Email: [email protected]
We are able to provide support in both Bengali and English. To learn more about us, visit the bajji live About Us page.